We treat your formulation percentages and trade secrets as a secure corporate vault. We operate within a fully isolated B2B digital data environment, completely separated from any retail operations. We do not review any ingredient sheets or raw data until a mutual Non-Disclosure Agreement (NDA) is signed and locked into our private corporate cloud.

To maintain maximum cost efficiency and eliminate automated card processing fees, we operate strictly via standard business bank transfers (BACS / Faster Payments). Once your service scope is agreed upon, we issue an itemized corporate PDF invoice via email. All technical work and file releases commence once bank funds have fully cleared.

Yes, absolutely. Our initial forensic audit simply flags any compliance gaps or missing data sheets required by authorities. Once you receive our gap report, you are completely free to source these fixes independently. Alternatively, you can hire our technical team to author your missing PIFs, format your CLPs, or project-manage your laboratory testing.

No. You are required to maintain your daily batch logs internally at your own facility to satisfy GMP rules. We only ask for a template copy during onboarding to verify its formatting. Completed batch sheets are only requested on an ad-hoc basis if triggered by an official trading standards audit or a severe product safety query.